oj365 Responsible
Gaming Policy
At oj365, we believe that gambling should always be a source of entertainment — never a source of financial stress or harm. Our responsible gaming programme is built around practical tools, clear information, and genuine care for every player on our platform.
Six Ways oj365 Keeps You in Control
oj365 provides a full suite of player-protection features that you can activate at any time directly from your account settings or by contacting our support team. All tools are free, immediate, and permanent until you choose to modify them.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits can be made until the period resets. Lowering your limit takes effect immediately; increases require a 7-day cooling period to take effect.
Define the maximum net loss you are comfortable with over a set time window. If your losses reach the defined threshold within the period, your account is automatically suspended from further wagering until the period resets. This is one of the most effective tools for budget control.
Set a maximum duration for any single gaming session. When your time limit is reached, oj365 will display a notification and, if you choose, automatically log you out. Time reminders can be set to trigger at 30-minute, 1-hour, or 2-hour intervals to keep you aware of how long you have been playing.
Take a short break from oj365 by requesting a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account is suspended and you will not receive any promotional communications from oj365. The cooling-off period cannot be cancelled once activated — it must run its full course.
Request permanent or long-term self-exclusion from oj365 for a minimum period of 6 months, 1 year, or indefinitely. A self-excluded account cannot be reactivated until the period has fully elapsed and you have submitted a formal reinstatement request. This is the strongest protection tool available on the platform.
Enable periodic reality check pop-ups that summarise your session activity — including total time played, net wins or losses, and current balance — at intervals of your choosing. These prompts are designed to help you make informed decisions about whether to continue playing or take a break.
Using oj365 Player Protection Tools
Every responsible gaming tool on oj365 can be activated in minutes. Here is a detailed breakdown of each tool, how to enable it, and what to expect once it is active.
Navigate to Account Settings → Responsible Gaming → Deposit Limits. Select your preferred period and enter your maximum amount in BDT. The limit applies to all payment methods including bKash and Nagad.
Reduction: Instant
Increase: +7 days delay
Go to Account Settings → Responsible Gaming → Session Settings. Choose your maximum session length and the frequency of reality check reminders. Changes apply to your next login session.
Log-out on limit: Optional
Contact our support team via live chat or email to request a cooling-off period. State your desired duration (24 hours, 7 days, or 30 days). The restriction is applied to your account within one hour of your request.
Max duration: 30 days
Reversible: No
Contact support and formally request self-exclusion. Provide your full name, registered email, and desired exclusion period. Your account will be suspended within one hour and all marketing will be permanently halted during the exclusion window.
Reinstatement: Manual review
Marketing: Stopped
Responsible Gaming Tools — Quick Reference
| Tool | Options Available | Effective From | Reversible? | Status |
|---|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly cap in BDT | Immediately | Yes (increase delayed 7 days) | Available |
| Loss Limit | Daily / Weekly / Monthly net loss cap | Immediately | Yes (increase delayed 7 days) | Available |
| Session Time Limit | 30 min / 1 hr / 2 hr / Custom | Next session | Yes | Available |
| Reality Check | 30 min / 1 hr / 2 hr intervals | Next session | Yes | Available |
| Cooling-Off Period | 24 hours / 7 days / 30 days | Within 1 hour | No — must run full period | On Request |
| Self-Exclusion | 6 months / 1 year / Indefinite | Within 1 hour | No — manual review to reinstate | On Request |
Is Gambling Becoming a Problem?
Honest self-assessment is the first step toward healthier gambling habits. If you answer "yes" to three or more of the questions below, we strongly encourage you to contact our support team or activate one of our protection tools immediately.
Do you find yourself gambling with money that was intended for essential expenses such as rent, food, or utilities?
Have you ever borrowed money, sold possessions, or taken out a loan specifically to fund gambling activity?
Do you feel restless, irritable, or anxious when you are not gambling, or when you attempt to cut back?
Have you tried to win back money you have lost by placing additional bets — a pattern sometimes called "chasing losses"?
Has gambling caused significant conflict in your personal relationships, at work, or affected your mental or physical health?
Do you regularly spend more time or money on gambling than you originally intended when you started a session?
You Are Not Alone
Problem gambling is a recognised health concern, and seeking help is a sign of strength — not weakness. oj365 is committed to supporting any player who reaches out, whether they need a temporary break, a long-term exclusion, or simply want to talk through their concerns with a member of our support team.
If you believe your gambling has moved beyond entertainment and is affecting your financial wellbeing, mental health, or personal relationships, the most important step is to take action today. oj365 support is available 24 hours a day, 7 days a week, and all conversations are handled with complete confidentiality.
Immediate Action: If you feel you cannot stop gambling even when you want to, please contact our support team right now and request a self-exclusion. You do not need to provide a reason — simply making the request is enough for us to take immediate action on your account.
How to Reach Us: Contact our support team 24/7 via the live chat feature on the oj365 platform, or send an email to the address shown in the footer of this page. All responsible gaming requests are treated as the highest priority and handled within one hour.
Confidentiality Guarantee: All responsible gaming conversations with oj365 support are handled with strict confidentiality. Your account status and the nature of any protection tools you activate are never shared with third parties.
Steps to Request Support from oj365
Open the live chat on the oj365 platform or email the address shown in the footer of this page. State that you are contacting us about responsible gaming.
Tell our support agent which tool you would like to activate — whether that is a deposit limit, a cooling-off period, or a full self-exclusion. Our agents will guide you through the options with no pressure.
You will receive a confirmation that your chosen restriction has been applied to your account. For self-exclusions, a written confirmation will be sent to your registered email address.
Our responsible gaming team may proactively reach out to check on your wellbeing after a protection tool has been activated. You are always welcome to contact us at any point with further questions or concerns.
21+ Age Policy — Strictly Enforced
oj365 operates a strict minimum age policy. All players must be 21 years of age or older to register an account, make a deposit, or place any wager on the platform. This policy applies to all players in Bangladesh and is non-negotiable under any circumstances.
During the account registration process, every new oj365 player is required to confirm that they are 21 years of age or older. Before making a first withdrawal, or at any point our team has reason to verify age, players must complete a full Know Your Customer (KYC) verification by submitting a copy of a valid government-issued identification document — such as a Bangladesh National Identity Card (NID), passport, or birth certificate.
Any account found to belong to a player under the age of 21 will be immediately and permanently suspended. All deposits made by an underage player will be returned in full, and all winnings generated during the period of underage play will be voided. oj365 reserves the right to share information about underage gambling attempts with relevant authorities where required by law.
If you are aware of a minor who may be accessing oj365, we urge you to contact our support team immediately. oj365 takes underage gambling extremely seriously and will take swift action to investigate and address any such report.
Gambling at oj365 — Playing Responsibly
Before you play, take a moment to review these principles. They form the foundation of a healthy relationship with online gambling and are endorsed by oj365 as part of our responsible gaming commitment.
Gambling is entertainment, not income. The games available on oj365 — whether live cricket betting, slots, baccarat, or jackpot bingo — are designed as a form of entertainment with an element of chance. The house edge means that, over time, the platform generates revenue and players should expect to lose more often than they win. Never treat gambling as a reliable source of income or a way to solve financial problems.
Set a budget and stick to it. Before you begin any gaming session on oj365, decide on the maximum amount you are comfortable losing — and treat it as spent the moment you deposit it. If you reach your budget for the session, stop. Use oj365's deposit limit tools to enforce this boundary automatically so that it does not rely on willpower alone during a session.
Time is also a resource. It is easy to lose track of time during an engaging gaming session. Use oj365's session time limit and reality check features to ensure you take regular breaks and remain in control of how long you are playing. Fatigue and extended play can cloud judgement and lead to decisions you would not otherwise make.
Never chase losses. Chasing losses — placing additional bets to recover money already lost — is one of the most dangerous gambling behaviours and a key indicator of problem gambling. If you have reached your loss limit for the session, accept the outcome and stop playing. A future session is always available when you are in a calmer state of mind.
Do not gamble under the influence. Alcohol, medication, and emotional distress all impair judgement and decision-making. oj365 strongly advises against placing bets when your ability to think clearly is diminished. If you notice that you are gambling to cope with stress, anxiety, depression, or other negative emotions, please reach out to our support team.
Keep gambling separate from your financial obligations. Under no circumstances should you use money set aside for rent, utility bills, food, loan repayments, school fees, or any other essential expense to fund gambling activity. Your financial obligations and the wellbeing of your household must always take priority.
- Play for fun, not profit
- Set firm time and money limits
- Take regular breaks
- Only gamble with spare income
- Accept losses as part of the game
- Stay sober and clear-headed
- Gambling beyond your budget
- Hiding gambling from family
- Borrowing money to gamble
- Feeling unable to stop
- Neglecting work or family
- Chasing losses repeatedly
Play Safely with oj365
Ready to enjoy cricket betting, slots, and live casino games in a safe, controlled environment? oj365 gives you the tools to stay in charge of your play at all times.